If you have a possible claim or a claims enquiry, and have a current policy with our company, please contact us during office hours on 03 5278 6808, or emailing us via the form under the Contact Us tab.

If you need to contact us for an emergency after hours, regarding a claim, please leave a message at ph: 0419 507 586.

Things to think about in a claims event

In the case of an emergency, call 000, and seek medical attention where required. Please alert us as soon as reasonably possible. Write down as many details about the event as possible while it’s fresh in your mind. Take photos, where applicable, from multiple angles. Get the details of any other parties involved.